WordPress Maintenance
Plans & Pricing
Cloudsine’s WordPress experts manage, protect, and improve your website.
Monthly Billing
Basic
- The best WordPress maintenance plan for site owners looking for peace of mind.
Silver
- Perfect for ecommerce businesses, high-traffic blogs, and large websites.
Platinum
- Best for organizations with tenacious goals that require a partner to help them get there.
Annual Billing
Basic
- The best WordPress maintenance plan for site owners looking for peace of mind.
Standard
- Perfect for ecommerce businesses, high-traffic blogs, and large websites.
Premier
- Best for organizations with tenacious goals that require a partner to help them get there.
30-Day Money-Back Guarantee
Take any of our support plans for a 30-day test drive. If we don’t knock your socks off, we’ll give you your money back.
Compare Our Plans
| Plans | Standard | Plus | Pro | Premier | |
| Pricing | $990 (2 months free) | $2,990 (2 months free) | $4,990 (2 months free) | $12,000 (2 months free) |
| Backups | If the thought of figuring out how to restore your site from a backup is your nightmare, our off-site cloud backups take daily or real-time snapshots of your site so it can be restored in the event of a catastrophe. | Daily | Real-time | Real-time | Real-time |
| WordPress core update | There seems to be a new software update notification nearly every time you log into WordPress, but clicking that “update” button is scary. What happens if an update brings down your entire site? Our experienced WordPress team handles all WordPress core updates so your site is always up-to-date and secure. | ||||
| WordPress plugin updates | Your website probably has quite a few plugins installed — all of which require periodic updates. Plugin compatibility issues can be tough to overcome if you don’t know what you’re doing, but our WordPress team is here to make sure your plugin updates don’t cause trouble. | ||||
| Audit logging | We help you run a tight ship with audit logging software that tracks every login, content update, and action that takes place in the backend of your site. | ||||
| Rapid Resolution Assistance | If there is a small issue on your website, it shouldn’t require a long, drawn out investigation on top of a quote to actually fix it. With CloudSine, we include up to 15 minutes of issue investigation at no charge — and we can often resolve the issue within that time frame, too. | ||||
| Hack Remediation Available | If you've ever had your WordPress website hacked, you know how difficult it is to get everything back on track. We offer professional hack remediation for a one-time fee. | ||||
| Site Restore | Need to roll back changes on your site or press the reset button after a security breach? We can easily restore a backup of your website in an instant and you'll have your site back to the way it was in no time. |
| Email & Phone Support | We offer both email and phone support on all our CloudSine plans. We're more than happy to hop on a call with you to help if you aren't a fan of using email. | Standard | Priority | Priority | Premier |
| Version Control | Version control allows our development team to quickly backtrack if an update or development change causes an issue. | ||||
| Quality Assurance Testing | Making changes to a live website without testing is a risk. With our Quality Assurance Testing, we test all changes on a staging server before making changes to your live site. | ||||
| Ecommerce Support | An eCommerce site has more moving parts and challenges than a standard WordPress website. With CloudSine, you can rest assured knowing our WooCommerce experts will look after your eCommerce site. | ||||
| PageSpeed Testing | If your website starts to take longer and longer to load, you're potentially missing out on revenue and search engine ranking as Google can penalise slow loading websites. Site speed not only impacts your revenue — it’s also a major factor for determining search engine rankings. At CloudSine, we’ll run Google's PageSpeed Insights on your website on a regular basis and offer recommendations to keep your website's load times at a minimum. | ||||
| Mobile Testing | If your website isn't optimized for mobile devices, expect penalties from Google and other search engines that take a mobile-first approach to website indexing. At CloudSine, we run Google's Mobile Friendly Test regularly and offer recommendations to keep your website properly optimized for mobile users. | ||||
| Automated Deployments | With well-tracked and scheduled deployments, CloudSine is able to reduce errors and disruptions related to code changes on your website. We take the friction out of change control. | ||||
| Multisite Support | Running a WordPress Multisite Network can be challenging. Our WordPress experts offer you the support and updates you'll need to keep your Multisite Network running smoothly. |
| Maintenance | Need to add a new feature to your site or make regular content updates? With our CloudSine Pro and Premier plans, you have access to our expert team of WordPress developers for two hours every month. | 2 hours per month | 2 hours per month | ||
| Retainer Rollover | Your needs may not require your entire block of hours in a month. With CloudSine's Retainer Rollover, you can apply unused hours in the next month of service. | ||||
| Fractional Hour Billing | Our Pro and Premier packages come with fractional hour billing, which saves you real money on smaller requests. | ||||
| Dedicated Account Manager | Dealing with a call center where you never speak to the same person means you're always explaining everything from scratch, each time. At CloudSine, you're assigned a dedicated account manager who knows you and your business and is always just an email or phone call away. | ||||
| SiteCoach | With SiteCoach, you'll be given expert guidance on a monthly basis that includes a one-on-one call, monthly detailed analytics reports, planned website improvement sessions, progress tracking and more. |
| Plans | Standard | Plus | Pro | Premier | |
| Pricing | $990 (2 months free) | $2,990 (2 months free) | $4,990 (2 months free) | $12,000 (2 months free) |
Backups
If the thought of figuring out how to restore your site from a backup is your nightmare, our off-site cloud backups take daily or real-time snapshots of your site so it can be restored in the event of a catastrophe.
Daily
Real-time
Real-time
Real-time
WordPress core update
There seems to be a new software update notification nearly every time you log into WordPress, but clicking that “update” button is scary. What happens if an update brings down your entire site? Our experienced WordPress team handles all WordPress core updates so your site is always up-to-date and secure.
WordPress plugin updates
Audit logging
Rapid Resolution Assistance
Hack Remediation Available
Site Restore
Need to roll back changes on your site or press the reset button after a security breach? We can easily restore a backup of your website in an instant and you'll have your site back to the way it was in no time.
Email & Phone Support
We offer both email and phone support on all our CloudSine plans. We're more than happy to hop on a call with you to help if you aren't a fan of using email.
Standard
Priority
Priority
Premier
Version Control
Version control allows our development team to quickly backtrack if an update or development change causes an issue.
Quality Assurance Testing
Making changes to a live website without testing is a risk. With our Quality Assurance Testing, we test all changes on a staging server before making changes to your live site.
Ecommerce Support
An eCommerce site has more moving parts and challenges than a standard WordPress website. With CloudSine, you can rest assured knowing our WooCommerce experts will look after your eCommerce site.
PageSpeed Testing
If your website starts to take longer and longer to load, you're potentially missing out on revenue and search engine ranking as Google can penalise slow loading websites. Site speed not only impacts your revenue — it’s also a major factor for determining search engine rankings. At CloudSine, we’ll run Google's PageSpeed Insights on your website on a regular basis and offer recommendations to keep your website's load times at a minimum.
Mobile Testing
If your website isn't optimized for mobile devices, expect penalties from Google and other search engines that take a mobile-first approach to website indexing. At CloudSine, we run Google's Mobile Friendly Test regularly and offer recommendations to keep your website properly optimized for mobile users.
Automated Deployments
With well-tracked and scheduled deployments, CloudSine is able to reduce errors and disruptions related to code changes on your website. We take the friction out of change control.
Multisite Support
Running a WordPress Multisite Network can be challenging. Our WordPress experts offer you the support and updates you'll need to keep your Multisite Network running smoothly.
Maintenance
Need to add a new feature to your site or make regular content updates? With our CloudSine Pro and Premier plans, you have access to our expert team of WordPress developers for two hours every month.
2 hours
per month
2 hours
per month
Retainer Rollover
Your needs may not require your entire block of hours in a month. With CloudSine's Retainer Rollover, you can apply unused hours in the next month of service.
Fractional Hour Billing
Our Pro and Premier packages come with fractional hour billing, which saves you real money on smaller requests.
Dedicated Account Manager
Dealing with a call center where you never speak to the same person means you're always explaining everything from scratch, each time. At CloudSine, you're assigned a dedicated account manager who knows you and your business and is always just an email or phone call away.
SiteCoach
With SiteCoach, you'll be given expert guidance on a monthly basis that includes a one-on-one call, monthly detailed analytics reports, planned website improvement sessions, progress tracking and more.
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Frequently Asked Questions
The simple answer is that we’ll work with you to fix it. We go out of our way to ensure compatibility before we update plugins, themes, or WordPress core software, but sometimes the results of an update are unexpected and things break. If an update we perform causes something to break, we’ll spend up to 1 hour trying to fix the problem. If we are unable to get the latest version of the theme or plugin to work properly on your site, we’ll roll back the update to the most recent stable version, and provide you with a recommendation for a path forward to get the issue resolved.
Our team will assist until your website is clean, safe, and back online. In the event of a site hack that requires professional remediation from our trusted partner, Sucuri, we’re able to offer their services at a discount to our clients.
You can ask us as many questions as you’d like, and if your request is covered by your plan, then we’ll take care of it right away. Our plans include up to fifteen (15) minutes of issue investigation per request at no additional charge. If the issue requires more involved analysis and investigation, we will send a cost estimate to investigate and resolve the issue.
The CloudSine Pro plan includes a two (2) hour support retainer every month.
If there are any unused retainer hours at the end of a month, they may be rolled over into the following month’s hours. Any rollover time from a previous month expires at the end of the following month. For example, all of January’s retainer hours must be used by the end of February or they will expire.
Another benefit of the retainer is fractional-hour billing. Non-retainer clients pay a one-hour minimum on all requests.
Yes, we offer improved pricing for clients with 5 or more sites.
Yes. We partner with many agencies to make sure their clients are well supported once their site has launched.
By offering one of CloudSine WordPress maintenance plans, agencies can deliver greater value to their clients, improve their bottom line, and add a new profit center for future growth.
We include access to our enterprise-level licenses for helpful software, like Akismet, Video User Manuals, and WP Migrate Pro. Our clients are responsible for paying to renew all other plugin and theme licenses for their site.
To learn about our WordPress maintenance services, please fill out this form.
Yes, we offer a managed cloud hosting plan that perfectly complements our WordPress maintenance services.
If you choose to host elsewhere, you can still use CloudSine WordPress maintenance services. We work closely with most hosting providers and have direct access to top-tier support with them as well.
You bet! Learn more about our SEO services.
We accept payments by ACH, MasterCard, Visa, Discover, and American Express. After signing up, we charge your bank account or card each month on a recurring basis until you decide to make changes to your plan.
Our support hours are 9am-5pm Eastern Time Zone in the United States.
We are a distributed team located throughout the U.S. and South Africa.
Trust the day-to-day management of your website to CloudSine team of WordPress experts.
